Robot Portal

Easily manage all aspects of your account | Knowledgebase |

Knowledgebase

How to transfer cPanel accounts from another server?

This tutorial will show you how you can create FULL BACKUP and remotely upload this to your new server at CentrioHost. The server we are transferring the accounts from : Is Your Old Server and The server to are transferring the accounts to Your New Server with CentrioHost.

 
Process On Old Server
:


1. Log into cPanel account. If you are a Reseller, login to your WHM > List Accounts > and click on cPanel Icon to enter into Customer's cPanel account.
2. Choose Backup Wizard > Backup > Full Backup.
3. Select the backup destination to Remote FTP Server (Passive Mode Transfer).
4. Enter you email address for confirmation. If you are transferring your client, make sure to enter your own email address, not your client's.
5. Now Enter this :
Remote Server : NEW SERVER's IP address (you can use domain name or ip address)
Remote User : NEW SERVER's cPanel ID (you can use NEW SERVER's primary account)
Remote Password : NEW SERVER's cPanel's password
PORT : 21
Remote Dir : /
6. That would be enough. Click Generate Backup. This may take some time to back up the files, depending on your provider's server load and how large the account is. You should receive an email once it's complete.

- - -

If you have multiple cPanel accounts, then do the same for all of this cPanel accounts one by one. Make sure all of these backup created on your PRIMARY ACCOUNT that you have with us. After getting confirmation over email ("Subject: Full Backup Completed") just login with FTP to your new server and check if all ".tar.gz" extension based backup files successfully uploaded to your PRIMARY ACCOUNT.

 
Now create a "SUPPORT TICKET" to "PROVISIONS DEPARTMENT" from https://robot.centriohost.com and inform us to restore these backup files for your account. So we can check and successfully restore these full backup for you. If you create FULL BACKUP on your PC and upload these ".tar.gz" based backup files manually, its also fine for us to restore them for you.

  • 128 Users Found This Useful

Was this answer helpful?

Related Articles

500 Internal Server Error

Internal Server Error help, 500 error Internal server errors can be caused by a few different...

Do you provide AwStats?

Yes, we provide AWSTATS most of the servers of CentrioHost Networks and it is updated...

Register_Global ON?

Since register_globals is disabled on the servers for security purposes, some of your scripts and...

Unable to Access my site?

We receive lots of queries from our client saying that why i'm not being able to access my site....

How to change a php.ini value?

We use suPHP in all of our servers. So you can modify your php.ini value very easily! All you...

Over 20000 Satisfied Customers!

  • web hosting reviewer
    Valerie Quinn
    CTO, Acteon Group

    Centriohost staff were fantastic, I had a concern with a domain and they got back to me very quickly and they helped me to resolve the issue! ~ . . . Read more

  • Joomla hosting reviewer
    Collin Bryan
    Photographer, Allister Freeman

    I'm using centrio for my portfolio since 2006. The transition was seamless, the support was immediate, and everything works perfectly. ~ . . . Read more

  • dedicated server reviewer
    Harry Collett
    Actor, A&J Artists

    Very easy to understand & use even though I am not very technologically minded. No complications whatsoever & I wouldn't hesitate to recommend it to all. ~ . . . Read more

  • vps web hosting reviewer
    Porfirio Santos
    Technician, Diageo PLC

    Centrio support team have been amazingly responsive and helpful to any of my queries, thank you so much to the Centriohost have been amazingly responsive and helpful to any of my queries 👍👍👍 ~ . . . Read more

  • wordpress hosting plans reviewer
    Catherine Auer
    Doctor, SmartClinics

    Anytime I've had a problem I can't solve, I've found Centriohost to be diligent and persistent. They simply won't let an issue go until the client is happy. ~ . . . Read more

  • reseller hosting reviewer
    Effectivo Social
    Freelancer, Fiverr

    Recommend their shared hosting for all my SME web design clients. Their cloud or VME offerings are too great to deal with. Pricing is perfect and suitable for all users (͠≖ ͜ʖ͠≖) 👌 ~ . . . Read more